PRIVACY POLICY
At Monka Supply Co. (“Company,” “we,” “our,” or “us”), we are committed to protecting the privacy of our wholesale business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect information that you provide directly to us when you:
- Register for a wholesale business account
- Place orders or make purchases
- Contact our customer service team
- Subscribe to our newsletters or promotional communications
Information collected may include:
- Business name and contact information
- Personal identification (name, email, phone number)
- Business licenses and tax identification numbers
- Payment and billing information
- Shipping addresses
- Order history and preferences
We may also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your wholesale orders
- Verify your business credentials and age eligibility (21+)
- Communicate with you about orders, products, and services
- Provide customer support
- Ensure compliance with applicable laws and regulations
- Improve our website, products, and services
- Send marketing communications (with your consent)
- Detect and prevent fraud or unauthorized transactions
- Maintain business records and analytics
3. Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information with:
Service Providers: Third-party vendors who assist with payment processing, shipping, website hosting, and business operations.
Legal Compliance: Government authorities, law enforcement, or other parties when required by law or to comply with legal processes, including PACT Act reporting requirements.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
With Your Consent: When you explicitly authorize us to share information for a specific purpose.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser, though disabling cookies may limit your ability to use certain features of our website.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and review your information
- The right to request corrections or updates
- The right to request deletion of your information
- The right to opt-out of marketing communications
- The right to withdraw consent where processing is based on consent
To exercise these rights, please contact us at info@monkasupplyco.com.
7. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are strictly for businesses and individuals 21 years of age or older. We do not knowingly collect information from anyone under 21. If we discover that we have collected information from someone under 21, we will delete it immediately.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website after changes constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Monka Supply Co.
📧 info@monkasupplyco.com
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